As we had mentioned in our previous post, Harbinger’s Thought Leadership Forum, in its first edition, has taken up a topic that’s very relevant to all of us in the educational outsourcing business – What to do and what NOT to do in the educational outsourcing business.
And sharing with us decades of knowledge and experience on this subject is Kim Sullivan, Senior Editorial Director of Words and Numbers, Inc.
In a freewheeling chat with Kim, we learnt many interesting facts about educational outsourcing. She strongly emphasized the need for quality, transparency, trust, consistency, domain knowledge and creativity. Educational Outsourcing in not a factory business and should not be termed as a BPO [Business Process Outsourcing].
Given below is the link to the audio recording of the interview by Bijoy Banerjee, AVP – Business Development. We look forward to reading your comments on this post or you can also write to us at firstname.lastname@example.org.
Session #1 | Aug 2012
Topic: The Best and The Worst of Educational Outsourcing
Expert: Kim Sullivan, Senior Editorial Director of Words and Numbers, Inc.
Podcast duration: 12.5 minutes
Click here to listen to the podcast.